Sound & Light Solutions
Standard Support Agreement Example
Help Desk Services – 7am-7pm – 4 Hour Response
Online Ticket Submittal, Reporting & Tracking Dispatch,
Ticket Management & Advanced Parts Replacement.
24 Hour Video Conferencing test facility.
On-site Technical Support.
Sound & Light Solutions Ltd. Endeavour House, 3 Roundwood Lane, Harpenden, Herts, AL5 3BW
Sound & Light Solutions provide meeting room technology solutions to various businesses covering a wide range of verticals.
Since 2004 we have taken customer projects from an initial requirement through to consultation, design and implementation to in life support with great success.
We have used this experience to curate a product portfolio in which we have a huge understanding in. This allows us to have total confidence in our installations and our ability to support the equipment through many years of in life use.